How to Refer Others to KGT Remodeling
Referrals are our primary method of marketing. We have found that a prospective client who is referred to us is better prepared to appreciate the value that we can offer. We want you to know that we understand the trust you place in us when you offer a referral and do not take that lightly.
Please use this document as a guide when you refer us to your family, friends, and neighbors.
How to Spot Our Ideal Client
Our Ideal Client takes pride in their home and value honesty, respect and clear communication from their remodeler. Our Ideal Client enjoys having one point of contact throughout the entire remodeling process and values a Remodeling Process that involves little stress and a worry free experience.
How to Best Communicate What We Do
The question is: What is your remodeling story going to be? There are so many nightmare tales out there and regrets from homeowners on who they selected for their remodeling project. We are focused on creating remodeling stories that our clients proudly and happily share with their family and friends.
Your referrals receive our ‘5-Point Promise’, which consist of:
1. Prompt & Clear Communication
2. Custom Client Portal
3. We Listen. We Advise. We Value You.
4. A Clean Jobsite
5. Excellence in Design & Workmanship
Our Client Referral Offer
Any referral you send us that signs a Construction Management Agreement, you will be given the option to have us:
1. Donate $100 in your name, to a local charity.
2. Send you a $100 Dinner Gift Certificate to the local restaurant of your choice.
How Our Customer Referral Process Works
When you have a referral for us you can call or e-mail us with their information or have them call us directly. The first step will be to answer their initial questions and start the Remodeling Process with our “Project Discovery” session. We will keep you updated throughout the process and let you know how we were able to help the person that you referred. We can’t thank you enough for introducing us to your family, friends & neighbors!